Vixor Labs LLC (“Vixor Labs,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Account information you provide during registration: name, email address, researcher type, date of birth, and acknowledgment records.
- Order information: billing/shipping address, items ordered, and transaction records.
- Technical data: IP address, browser type, and usage data collected automatically through cookies and similar technologies.
How We Use Your Information
- To verify research eligibility and age, and to maintain compliance records.
- To process and fulfill orders and provide customer support.
- To communicate with you about your account, orders, and (where you opt in) updates.
- To detect and prevent fraud and to comply with legal obligations.
Sharing of Information We do not sell your personal information. We share data only with service providers necessary to operate our business (e.g., payment processors, shipping carriers) and where required by law.
Data Retention We retain account and order records, including compliance acknowledgments, for as long as necessary to operate our business and meet legal and regulatory obligations.
Your Choices You may request access to, correction of, or deletion of your personal information by contacting us at [info@vixorlabs.com], subject to records we are legally required to retain.
Cookies We use cookies to operate the site, remember your login, and analyze usage. You can control cookies through your browser settings.
Security We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
Children Our site and products are restricted to qualified researchers aged 18 and older. We do not knowingly collect information from anyone under 21.
Changes We may update this policy from time to time. Material changes will be posted on this page with a revised date.
